Goblins Privacy Policy

Last Updated: April 24, 2024

Our Privacy Policy is fueled by our commitment to these Privacy Principles:

  • We’re deeply committed to creating a safe and secure online environment for you.

  • The only information we collect about your students pertains to their performance solving math problems, and when we do collect, we protect it with world-class security practices.

  • We do not sell your personal information to third parties, and will not disclose this information to anyone but authorized school personnel unless expressly authorized.

  • We strive to provide you with access to and control over the information you give us, including the option to delete information collected on students.

It is in recognition of the need for security, and our commitment to FERPA, COPPA and EU GDPR, that Goblins has established this Privacy Policy.

Collection of information

We collect information in the following ways, depending on your use of the Service and your account settings:

  • We collect students’ names when they access an assignment in the app. This serves as the ID for a non-permanent profile with which performance information related to that given assignment is stored. It may be a pseudonym, if you allow it.

  • We collect performance information including the content of conversations held in the app, which we use to provide students the in-app experience. We also use this information to infer how often students struggle with which problems, which we store so that we can share it with you.

  • We collect some information automatically, such as information about the devices students use to access the Service, date and time stamps of sessions, duration of sessions, and features used during sessions.

Examples of information we may collect includes:

  • Pseudonym provided

  • Information about your browser or device, and general location

Goblins collects the minimum required personal information.

Goblins collects only the personal information required to operate its classroom web apps, software and services. It does not access browser history, contact lists, search terms, preferences, device identification, location, etc. unless directly related to providing the service.

Goblins does not condition a child's participation in any activity on the child disclosing more personal information than is reasonably necessary to participate in such activity.

All interactions with the Goblins website or app produce metadata that may identify you or could be identifiable information when paired with other information about you. In every case, Goblins strives to collect only the minimum necessary information from you as is necessary or appropriate to fulfill the purpose of the visitor's interaction with Goblins or that is required by law. Visitors to the Goblins website or app may always refuse to supply personally identifying information.

Use of information

Goblins uses information collected for the purposes of:

  • providing the Service

  • personalizing your experience

  • communicating with you about your account and our Service (including responding to inquiries and sharing information about new features and offerings that may be of interest)

  • understanding and improving our Service, and developing new or improved educational offerings

  • We may also use non-personal data elements (such as de-identified, anonymized or aggregated performance information and feedback) for product development, research, analytics and other purposes, including for the purpose of analyzing, improving or marketing our Service, for demonstrating the impact of our Service, or conducting educational research.

Disclosure of information

Goblins takes great care to protect the personal information you provide to us. We do not sell your personal information to third parties.

We may disclose personal information:

  • with vendors, consultants and other service providers working on our behalf.

  • to you, with the intention of providing you with student performance insights.

  • for compliance purposes, such as when reasonably necessary to protect the security and safety of our users or Service, or when permitted by law.

  • We may also disclose de-identified or aggregated information that does not reasonably identify any individual.

No Sponsorship or Advertising

We do not permit third parties to sponsor content displayed on our Service. We take steps to avoid the collection of information for targeted advertising purposes.

Additional Privacy Rights

In accordance with applicable privacy law, and depending upon the jurisdiction in which you reside, you may have the right to request to access, correct or delete your Personal Information or to request to opt-out of certain types of data practices. Eligible users can submit a request by completing our Privacy Rights Request Form or emailing us at trust@goblinsapp.com

Please note that if you are a student who accesses the Services through a School, or the student’s parent or legal guardian, you must contact your School to submit a request to access, modify or delete your Personal Information. Please also review the Children’s Information and Educator Information sections below to learn more.

Security of your personal information

Goblins is committed to securing your personal information.

Some of the ways in which we protect your personal information include:

  • We encrypt your personal information when it is stored at rest

  • We protect your personal information with encryption during transmission over the public Internet

  • We use reasonable organizational and technical safeguards designed to help protect the privacy and security of your personal information

Changes to this Privacy Policy

Goblins may modify or revise this Privacy Policy from time to time. Goblins will notify users of any changes to our Privacy Policy by posting the revised Privacy Policy with an updated date of revision on our Service. If we change this Policy in a material manner, we will do our best to notify you of the changes by posting a notice on our website before those changes take affect. We recommend that you review the Privacy Policy each time you visit the Service to stay informed of our privacy practices.

We will not make any material changes to our Privacy Policy that relate to the collection or use of Student Personal Data without first giving notice to the School and providing a choice before Student Personal Data are used in a materially different manner than was disclosed when the information was collected.

Contact Us

If you have any questions about this Privacy Policy, please contact us at: trust@goblinsapp.com,

Phone: +1 (248) 514-0345, and

Mailing: 176 Devoe St, 2A, Brooklyn, NY 11211